Frequently asked questions


FAQ’s by professionals

What is the difference between UrgoTouch and other lasers dedicated to scar optimization?

UrgoTouch® is the only laser dedicated to scar optimization that is used in the operations room directly after suturing (allowing it to act from the very beginning of the initial healing phase) and requires only one session.

Can the laser be used on all skin types?

Yes, the UrgoTouch® laser can be used on all phototypes (I to V).

How many patients have benefited from the laser?

Today, more than 40,000 patients have already benefited from the UrgoTouch® laser.

At what point during the operation is the laser used?

The UrgoTouch® laser requires a single application in the operating room when the patient is under anesthesia. It is performed at the end of the surgical procedure, onze the surgeon has completed the suturing.

How many doctors are using the laser?

Over 300 doctors trust the UrgoTouch® device for scar optimization.

FAQ’s by patients

What is the difference between UrgoTouch and other lasers dedicated to scar optimization?

UrgoTouch® is the only laser dedicated to scar optimization that is used in the operations room directly after suturing (allowing it to act from the very beginning of the initial healing phase) and requires only one session.

Can the laser be used on all skin types?

Yes, the UrgoTouch® laser can be used on all phototypes (I to V).

How many patients have benefited from the laser?

Today, more than thirty thousand patients have already benefited from the UrgoTouch® laser.

At what point during the operation is the laser used?

The UrgoTouch® laser requires a single application in the operating room when the patient is under anesthesia. It is performed at the end of the surgical procedure, onze the surgeon has completed the suturing.

What are the countraindications ?

Only your doctor can determine whether the UrgoTouch® procedure is right for you.

I am pregnant, can I get the UrgoTouch® treatment?

UrgoTouch® should not be used by pregnant women but may be used in the event of a cesarean section.

How much does the UrgoTouch® treatment cost?

Your physician will provide you with the cost of UrgoTouch® during your consultation.

Are there any risks associated with its use?

Certain non-specific adverse events may occur, independently of the laser, after any surgical procedure involving an incision in the skin:

  • swelling, edema, bruising,
  • necrosis,
  • suture separation,
  • superficial or deep skin infection,
  • pain, pruritus,
  • bleeding,
  • hypopigmentation or hyperpigmentation of the scar,
  • scar abnormalities ranging from unsightly scars to keloids.

Certain local adverse events, specific to the use of any non-ablative laser, may also be observed:

  • Transient post-inflammatory hyperpigmentation, often due to sun exposure after treatment, may occur spontaneously in dark skin types. This usually resolves within a few weeks. Sun protection is essential and depigmentation creams can be used if necessary.
  • edema, related to vasodilation induced by the thermal effect of the laser. This phenomenon resolves spontaneously in 2-3 days.
  • erythema, related to vasodilation of the vessels induced by the thermal effect of the laser. This also resolves spontaneously in less than 5 days.
Is laser treatment prohibited on certain skin types?

There are no contraindications related to skin type.

What are the benefits of the UrgoTouch® laser?

Although healing remains a random phenomenon whose quality cannot be guaranteed, laser treatment gives you the best chance of having a more attractive scar, thanks to the scar biomodulation it induces.

Is the laser effective?

The effectiveness of the UrgoTouch® laser has been clinically proven by the SLASH study, conducted by Prof. Casanaova’s plastic surgery department at La Conception University Hospital in Marseille. For more information, click here.